Our Clients Love Us - But Don't Just Take Our Word For It!
Best agent in Washington… Steve helped me sell my home of 15 years, he got me an offer over the asking price, and this all happened while I was on vacation. Steve and his team took care of everything and always kept me informed. The house sold within 30 days of being on the market and the entire process was smooth and quick. I would refer him to anyone I know, hands down the best agent in WA. Very professional and knowledgeable… Steve and his staff are very professional and knowledgeable. I would definitely recommend using Steve Hiatt. My home sold faster than I expected at the price we wanted. He understanding what I needed… Steve was amazing with my home hunt. He found me exactly what I needed. He understood what I needed and found me a perfect home in a safe area. It already feels like home. He made the process easy for me. He helped me find the quickest solution… Steve helped me sell my first home. He came to me with an entire marketing plan. He thoroughly explained what he thought it would take to sell my home. When my home had a problem during an open house, he helped me find the quickest solution and got it back on the market as quickly as possible. I received an over-asking-price offer and I couldn’t be happier! Oh, & his assistant Allbree is about the most helpful woman on the planet! His knowledge of Short Sales was very extensive… I consider myself to be very fortunate to have had Steve on my side while selling and buying my house. I found a home I wanted, come to find out it was a short sale. His knowledge of short sales was very extensive which put me at ease with all my concerns. Once the short sale was approved, we listed my house for sale. His sales plan and ability to move fast with listing my house was great. He told me he thought it would sell within two weeks – and it did! I’m a very happy customer and will go back to Steve if I sell/buy again! Sets the standard and continues to raise the bar… Steve and his team are truly the best. This is my third real estate transaction with Team Hiatt and all have been well planned and executed with the highest level of professionalism. There are thousands of agents pretending to be a the top of their game, Team Hiatt sets the standard and continues to raise the bar. We will always be grateful… Steve is fantastic! Steve helped our family sell our family home after our mother/wife passed away suddenly. Steve was gracious and courteous of the entire situation and worked well with my father (a new widower) and his sons (my brother and I). This was the first time any of us had ever sold a home and Steve walked us through the entire process which included an estate sale, multiple bids and working with our family from afar. We trusted Steve and never felt like he wasn’t either on the job or looking out for OUR best interests. Thank you Steve, you will never know how your efforts helped make our “new normal” of being without the strong “matriarch of the family” a little smoother of a transition. Your hard work helped sell our home for a great price and put my father in an even stronger financial position. We will always be grateful. Steve exudes confidence and knowledge, and operates at east… Steve was an excellent Realtor to have in our corner when we decided to part with our beloved Washington home. He immediately made us feel at ease and was patient when explaining paperwork or other details that come into play when putting a hoe on the market. He always made sure we had a good understanding of all our options, but stepped back to let us make our own decision. He kept a cool head during a few minor bumps in the road and always had an optimistic attitude. Steve exudes confidence and knowledge and operates at ease in this market. We will strongly recommend him for anyone with home buying or selling needs! I had 2 offers in 2 days! Steve has tremendous knowledge and experience of the Real Estate in the area. He was a great help to me throughout the whole experience of selling my home. He also has state of the art equipment for promoting marketing the house to the Buyer Marker! Thanks Steve! I had 2 offers in 2 days! We felt like family... Steve was extremely helpful in the entire home-buying process. He was always willing to meet us, work within our budget, and answer all of our questions. We felt like family, and was there for us every step of the way. He is a man of honor, respect, and full of knowledge… Steve Hiatt is the best realtor in the state! Due to unfortunate circumstances we had to short sell our home of 20 years. Steve was respectful to our situation and fought hard to get us the best price for our home. Throughout the sell there [was] road block upon road block and he dealt with them in the most professional way with all parties involved! He was determined to help us and he did. He was willing to take less just to get the job done. He is a man of honor, respect, and full of knowledge. I would recommend him to the fullest! Kept us informed through the whole process… Steve did a fantastic job of selling our house and helping us find our new house. Very knowledgeable and kept us informed through the whole process. I would highly recommend Steve to anyone looking for a great agent. Steve had a plan and worked very hard… Steve was fantastic to work with. Steve had a plan and worked very hard to find us a home in the short period of time we had as part of our relocation. He is extremely knowledgeable of the areas and tailored our search to what was most important to us. I would recommend Steve to anyone buying or selling a house without reservation. Worked very hard to make his clients comfortable… He was great to work with and did his best to stay on top of things, he worked very hard to make his clients comfortable and know he s taking care of them in every way possible, and get the best price for their home. Your house doesn’t sell itself… Steve sells your house… “The Man!!!” Yes, I said it. “The Man!!!” Not only did he sell the house we were living in for all the money and then some, he helped us purchase the amazing house we currently live in. Steve is hands down the most professional Real Estate agent we have ever dealt with. Your house doesn’t sell itself… Steve sells your house. If you want a guy who will bend over backwards to make you happy and get you all the money possible, Steve Hiatt is that guy!! There for you on so many levels… “Steve helped us buy our first home five years ago and was wonderful during the entire process. he walked us through every step and made the experience truly enjoyable and easy! Over the past five years our family of two has turned into a family of five, and now we are working with Steve again! This time we are listing our house with him AND he’s helping us purchase our dream home. He’s a consummate professional but he’s also there for you on so many levels. We highly recommend him to anyone looking to buy or sell a home!” He walked me though every single step… “Steve is AWESOME! This was my first home buying experience, and he made everything really easy! I told him I had no idea what I was doing and he walked me through every single step. I know I had to be a pain in his butt with all my phone calls and questions, but he was always happy to help. On top of that he set me up with a loan officer that was just as great! My credit wasn’t the best, but they found a way for me to make it happen and they got me great terms as well. I would tell anyone that was looking for a house in the area that they would be silly not to put themselves in Steve’s capable and competent hands!” Steve made it happen… I’ve been trying to sell my house on and off for 5 years. Steve made it happen and he had to talk me into relisting it after I’d given up when my first listing with him expired. Steve’s strengths are his strong sales skills, his understanding of and ability to leverage any and all applicable technology and his find support & associate staff. My only suggestion for him is to get some more great help – he was spread a bit then. That being said, he went out of his way to make sure the sale closed, even with difficult & demanding buyers and a day of closing repair that wasn’t done by my contractor.” Not only knows his stuff extremely well, but he is also very personable… “Steve helped me buy the house I am living in right now. Steve is not only a guy who knows his stuff extremely well, but he is also very personable. Steve will roll up his sleeves and go to work for you no matter what the situation is. I definitely would recommend Steve to handle your buying or selling experience. He will bring you expertise, along with a great attitude that makes the process much easier than most. If you are looking for someone to help you sell or buy, Steve is the guy that will help you through every step with impressive professionalism.” A tremendous asset in my home purchase… “Steve was a tremendous asset in my home purchase. Being new to Tacoma and the PNW he guided me to the perfect areas and helped find the house that fit my needs perfectly. He even gave great advice on the areas restaurants, shops and activities to help get me acclimated to the area.” The best person you will ever find… “The best person you will ever find is Steve Hiatt. he works his butt off to make sure you are satisfied and happy. Steve makes it more than just a business transaction, he makes it personal for you to get what you want.” Steve kept on top of all aspects of my home purchase… “This was a great experience and Steve was very helpful through the entire process. The financing option was easy and painless and Steve kept on top of all aspects of my home purchase. He went above and beyond to make sure the purchase went through without a lot of extra work on my part. I would highly recommend Steve Hiatt as your best agent in the area to help you with your home purchase. His site always had lots of options for me to look at and he was always available for questions and showings.” He is truly an expert in his field… “I was new to the area and generally unfamiliar with just about everything in regards to local real estate. Mr. Hiatt responded to me first so I decided to work with him, and I was definitely not disappointed! He took me around for two consecutive days teaching me the routes of the local area and all the different suburbs. He then only pursued properties that I endorsed without cohesion, and even helped me inspect properties during the open viewings, steering me away from some serious lemons. It took two months with Steve and I was in the exact house I wanted for the right price… he is truly an expert in his field, a man of his word, and an honest and down to earth person who keeps your best intentions in mind. Thanks Steve!” Incredibly knowledgeable and charismatic… “I’ve been lucky enough to do business with Steve for nearly 20 years! Steve is incredibly knowledgeable and charismatic. He’s helped me with many car purchases as well as helping me with buying my first home alone as a new divorcee. I had some last minute issues come up regarding financing, and Steve was there to save the day! Steve helped me through the entire process of purchasing a home! I called him many times and he was always ready to help! I would recommend Steve to all my friends and family when buying or selling a home. It’s a great feeling knowing that I can always count on Steve! Thank you Steve! “ Always willing to go the extra mile… “Steve was integral to my family finding and purchasing the perfect house for our family. From local knowledge of neighborhoods and traffic to financial knowledge of banks and lending, he is unparalleled. Always willing to go the extra mile, and even made sure to slow my decision making until I understood fully the situation. He honestly cares about each family and I highly recommend him above all of his peers.” Quite literally saved the day… “I left a message on Steve’s phone about a house I wanted to look at and within 10 minutes he had responded. Even though the house ended up being the opposite of what I wanted, he helped me get a list of homes that could be suitable. I had a very short time frame to be able to find my perfect house and he managed to do just that. Not only was he enjoyable to check out the potential homes with and knowledgeable about what to look for considering the type of loan I was trying to get. There also was never any awkward silence because he’s one of those people you cant help but open up to and have a friendly conversation with. When the day came that I found the house I wanted there was a major upset in my loan process and he quite literally saved the day by finding me the right company to go thought that could help me with my situation. Thank you Steve! My family and I are extremely grateful for all the help.” Steve Hiatt is as good as they come! “Steve Hiatt is as good as they come! I have referred all of my friends and family to Steve over the years because he is the best negotiator I have met. Period. Steve and his team helped my wife & I buy our home this summer and made sure we beat out 2 other competing offers. It is not just his negotiating skills that set him apart, it’s also his attention to the smallest of details that makes a difference when buyer and selling a home. He is the kind of person that has to know and understand everything that goes into making sure the process happens. I can’t say enough good things about Steve when it comes to how he went about taking care of us! Thanks again Steve!” Makes you feel like your his only client… “We hired Steve in 2011 and again in 2014. He delivers, the road was rough the end result satisfied our expectations, and we went above. Thank you to Steve we were able to sell a manufactured home and by a foreclosure in a downward market in 2011. In 2014 we were able to turn the foreclosure into a sale that helped up find our current home with all the important must-haves for us. Both times we had special circumstances that played a role in needing a realtor like Steve, we were on vacation out of the country both times during last weeks leading up to the closings and he ensured everything went smoothly. we would have lost the deal on the first house in 2011 had it been any other realtor. 2014 we would have possibly missed out on the sale and the purchase both if it had not been for his ability to get results and his negotiation skills. We not only would recommend him to other highly, but also entrust him when out of the country on vacation. He was awesome and let us relax while he took care of everything when it all almost fell apart. How many realtors can you say that about? He also has a way about him that makes you feel like your his only client, or at least most important client no matter how busy he is and regardless of the fact if it’s a manufactured home or a mansion. Thank you to Steve & his family.” You would have an answer or calm my concerns… “Thank you very much for assisting me in the selling of condominium home. Your professionalism was indeed the prime reason that the home was sold. From the time we listed the home, until we closed, you worked tirelessly to market it in as many venues as there are in the marketplace. Whenever I would have a question you would return my call or email expeditiously, and would have an answer or calm my concerns. Selling a condominium in this market and [at] this time is not easy, but we did it, my friend. Any chance I get, I will send anybody that needs to market or buy a property to you without reservation.” Protected us and put the power into [our] hands… “Steve has helped us buy a condo 4 years ago and now a home in Puyallup. He has also helped us sell that condo as we moved up into a home. His ability to put together a [purchase] offer that protected us and put the power into the hands of the buyer really impressed me. I feel that we got $5K-$10K more out of the seller than we otherwise would have going with someone else. He is easy to work with and has a team at his disposal that helps makes the process flow smoothly. I would highly recommend him and have to others already.” Competent, hard-working and responsive… “I’ve negotiated dozens of properties and worked with many agents. Steve is the best. He is the most competent, hard-working and responsive agent I have ever known. Plus, he’s a guy you want to do business with. Without reservation, I highly recommend Steve Hiatt.” Kept me informed of the transaction… “Steve Hiatt is a great Real Estate Professional. He keeps his promise when he says he is going to do something for you. In the beginning of the process of selling my home, I needed a Real Estate agent that cared about his/her customer. I chose Steve Hiatt’s Team. Steve and his Licensed Executive Assistant, Allbree Warner, work great together as a team. They kept me informed of the transaction and progress of the sale of my home. When my home sold, Steve was the first to call me to congratulate me and my wife. Steve has become a friend as well as a great person. I will recommend Steve Hiatt to anyone who needs his type of service. Thanks Steve.” I’m only going to call one person… Steve Hiatt… “I have knows Steve for 16 years. Having worked with him and for him in the past I knew I would in good hands. My wife and I were in the position of needing to make a short sale on the home we owned for 11 years. When it came time to make it happen, I only called one person.. Steve Hiatt. I knew all of my exceptions would be met, but they were also exceeded. Steve and his team did a masterful job negotiation with our [lien holder]. He knew exactly how to expedite the transaction and jumped through multiple hoops so that we wouldn’t have to. Once my [lien holder] approved the short sale and the property was listed, we had an immediate offer. When the buyer tried to change terms just before closing, I cancelled the sale. That would have deterred most agent, but not Steve. He stood with me on my decision and we once again listed the property, and once again received an immediate offer (2 days later to be exact). I couldn’t be happier with the way he handled the entire process. Steve says what he is going to do, and then does he said he would do. To me, that’s the most important quality anyone can have. When my wife and I are in the position to be able to buy a house again, I’m only going to call one person… Steve Hiatt.” Very engaged and professional… “Steve has already sold one house for me (my rental property) and did so in the most professional manner possible… and he is now my listing agent for another homes and has been very engaged and professional once again… I would recommend him to anyone seeking to sell their home!” I appreciate your dedication, focus and your need to go above and beyond… “Please accept this letter in appreciation for the outstanding service and commitment to success you have shown Distillery Bay Partners, LLC. It was very difficult in today’s world to find an agent who not only understands business transactions, but knows how to solve today’s business challenges. Being mindful of the pressure on the state of the commercial business market, I was prepared for a long and grueling selling period. You brought clarity, honesty, skill, and dedication to the table and I am forever grateful. You were so valuable in getting my business ready to sell; the publicity materials and all the different styles of marketing you prepared were first rate. We had a lot of “roller coaster rides” and hurdles to overcome, but with your excellent negotiating skills, your dependablilty and excellent communication skills; you handled it positively and professionally. It has been a pleasure to work with you on this very important sale; I appreciate your dedication, focus and your need to go above and beyond. you will be an asset to anyone needing an agent. Please feel free to share this letter with any potential clients. I will be happy to discuss your capabilities with anyone that would like to contact me. If they decide to go with a different agent, I do hope they keep a copy of this letter. It will come in handy when they decide to switch.” Honest, dependable, and caring man… “Steve Hiatt helped us buy what we thought was our dream home, but due a job change we had to move out of state. Steve worked tirelessly to get our home sold quickly. he did an open house and several showings, plus he listed it everywhere possible. Steve was able to sell our home and we moved out exactly ONE YEAR from the date we moved in. Steve is an honest, dependable, and caring man and I would HIGHLY recommend him to anyone looking for a Realtor in Puyallup and the surrounding areas. Steve started out as our Realtor and ended up as our friend. I hope you will consider him as your Realtor.” He helped keep things on track… “Steve went out of his way to help us with a difficult government loan, he helped keep things on track when glitches arose. He also arranged for the inspection, which was a bit complicated due to the fact that the home we were buying was a HUD home. His knowledge of the programs and connections with others in the field help[ed] our sale go smoothly.” I would not hesitate to recommend [Steve] again… “Steve helped me buy a home in Summer 2013. I was pretty picky and we ended up looking at close to 50 houses while making offers on four. I couldn’t be happier with my new home. Steve averages about 1 transaction a week, which is a LOT, yet he always had time for me and I never felt like I wasn’t his top priority. He is very personable and easy to talk to. He is also very knowledgeable and efficient with the paperwork and other procedures used in real estate. I have already recommended him to friends and neighbors and I would not hesitate to recommend him again.” Steve walked us hand in hand through the whole process… “My husband and I waited for several years to purchase a home due to “bad advice” from a real estate agent. We decided we would like to purchase and contacted Steve Hiatt. The process began and Steve walked us hand in hand through the whole process. Steve’s knowledge, understanding and capability is beyond what one could place into words. He has incredible relationships with his lenders and understands the whole process. We could not thank Steve enough for his knowledge, understanding, patience and ability. Because of Steve’s knowledge, relationship with his lender and tenacity – we now own an incredibly beautiful dream home. Thank you Steve and “Team Hiatt” for all you have done for our family! We were blessed to have you help us through this! :D” Very professional and knowledgeable from our first meeting… “We had been discouraged by a pervious agent that we had our house listed with for a marketable time. When we decided to list again we went with Steve he was very professional and knowledgeable from our first meeting, when we listed with Steve he right away went to work on selling our home. We had some tight criteria to be able to sell our home without having to pay a lot out of our pocket, Steve worked wonders for us selling our home in a short time frame! We will recommend and would use Steve for any future purchases!” He jumped through hoops of fire for our family… “Steve Hiatt is a man of integrity. Rare as this may seem in Real Estate dealings, Mr. Hiatt saw us through one of the most bizarre short sales ever. He jumped through hoops of fire for our family too many times to number. From our Mortgage Holder doing a belly-up, transferring the whole mess to some other clueless company, through a myriad of fast-changing red tape and aggravation. Steve kept us in the loop always and was virtually accessible 24/7 if required. Time and time again he went to bat for us as our family lost our home. It would take a novella to detail all the challenges he met with extreme professionalism. Over 21 months (some *short* sale!), Steve stuck with us, kept us in the loop, remained kind and empathetic of our financial situation, and in spite of gnarly and often unforeseen challenges, Steve Hiatt sold our house! We closed just a short while ago. He and his team are amazing. I am very happy to designate Five-Stars to Steve Hiatt and his equally vigilant team. Thanks Steve!” Skills I have admired about Steve… “Simply stated, Steve is the guy who gets the job done! Management skills, organization, and customer focused service are skills I have admired about Steve in the many years I’ve known him.” He was very responsive… “Steve and his team helped up with a short sale. He was very responsive and never failed to answer any email I sent to him. We would recommend him to anyone needing such services.” Knowledgeable in sales, ethical in character, and aggressive in follow-through… “When my wife and I decided to list our home, there was never a question with whom we would list it. Knowing several good realtors, we only considered listing with Steve Hiatt. Having knowing Steve for several years I knew him to be knowledgeable in sales, ethical in character, and aggressive in follow-through.” The best I’ve ever worked with… “Having been represented by over a half dozen agents in the last two decades of real estate investing, I can say with confidence that Steve is the best I’ve ever worked with. Steve is the rare combination of great people skills with phenomenal execution & attention to detail. Year after year, he is one of the nation’s top agents. Steve gets results.” I knew this was going to be an enjoyable journey… “This letter is being written with the intent to comment on the service and dedication of Steve Hiatt and his team through my real estate transaction. I wish to also comment that the survey that is included with this letter is 100% accurate on the answers and is in no way just marked exceptional to prevent further contact to me and my family. I began my journey of finding and purchasing a home in January of this year, 2009. My family started my search with John L Scott agency because we had a family friend who worked there. We were referred to that family friends work partner because of that friend not being part of the agency this year. We began our search and at first it was helpful but as the days went by the service started to drop. At this point we were becoming frustrated and started to look elsewhere for a realtor. It was at this time that I fell upon Steve’s ad in the little nickel. Once I called Steve he was more than welcome to answer his phone. If I am remembering correctly it was around 9pm that I called. Our first visit with each other was in his office. Steve insisted that we meet there first so we can get to know each other and what exactly we were looking for. From the very first time I met Steve I knew that this was going to be an enjoyable journey. Long story short Steve went well above our expectations and used every tool in his toolbox to get us what we were looking for. He took his time to explain everything to me and made sure that we were on the same page. Steve went well out of his way to get me what I needed whether it was an answer or talking to the other agents to get our terms. I want to take my time right now to nominate Steve Hiatt for any employee of the year or service awards or anything along that line that Gateway GMAC Real Estate may have. I think that Steve deserves this, and from our families experience has earned it. I will tell you with 100% honesty and truth that I will be contacting and using Steve Hiatt with any other purchases or sales and will be telling and referring any family, friends, or contacts at work that I know are looking for real estate investment opportunities.” Review Steve On Zillow